On (2 months after I rented the car), Budget Car Rental charged my credit card for $94.15.
I looked at the receipt and did have any notes about additional charges for tire damage. On (2 days after I returned the car), I received a receipt for this rental (agreement #XXXXXXXXX) with my final charges. I picked up the car from San Jose International Airport on and returned in to Oakland International Airport on. I rented a car from Budget Car Rental on. (The consumer indicated he/she ACCEPTED the response from the business.) Thank you for giving us the opportunity to address your concern. We hope that our actions will meet with your approval and you would consider using our service in the future. The credit will post to the account within 3-5 days. A credit of $154.21 has been issued to your MasterCard account. Due to the inconvenience we discounted the rental. A copy of our report has been sent to the appropriate manager for corrective actions. Please be assured that your experience was not typical. We regret the difficulty you encountered in attempting to arrange an exchange. We apologize that the vehicle to which you were assigned did not meet this standard. Your file referenced above to the BBB under case#XXXXXXXX has been forwarded to our office for review and reply.īy way of explanation ABG takes pride in providing our clients with a clean and well maintained vehicle. I called the Budget number again and they wanted to send me to ANOTHER location! Who will pay for my gas for all these trips!!! They agreed to credit me a day for the trouble but did not annotate this on my account so now I have no recourse, no assistance, and a disgusting smoke filled vehicle!!!
SINCE WHEN IS IT THE EMPLOYEES OWNERSHIP AND SINCE WHEN IS BUDGET NOT A CUSTOMER FRIENDLY COMPANY? He sent me away ****** office, with the same vehicle and no assistance. the vehicle, stating no one had reached out to him to ask him if he could help me. When I got to the Budget the manager, Chris, was BEYOND RUDE TO ME! He was a complete *** and REFUSED to help me or trade i. It is a 45 minute drive to get to the Budget but I went. They sent me to the Budget on US 41 in Venice FL to trade it in. It is disgusting!!! When I got to FL, I called to trade the vehicle in because I cannot stand the smell. they gave me a Toyota 4Runner that SMELLS LIKE SMOKE INSIDE.
I rented a car from Budget at the Pittsburgh Airport for a trip to FL. Of note, there was no need for the parking stub to be utilized once their car was already returned.Budget charged my credit card the amount of $55.12 as parking fees which I consider a fraudulent charge.I filed a claim with Bank of America visa disputing those bogus charges.Bank of America VISA issued a temporary credit of $55.12 while the claim was being investigated.On January 18, 2023, Bank of America VISA closed the claim and I assumed that it was properly settled.To my surprise, on Bank of America chargedback $55.12 again.I called Bank of America on Februand I was told that the claim is closed and the representative suggested to call a different department.The number is XXX-XXX-XXXX was not available.
On DecemI rented a car for the day at Budget Rent a Car.In order to access their parking lot upon returning the vehicle I had to get a parking stub to enter Budget parking lot.As instructed by Budget, I placed all the rental documentation, the car keys and the parking stub that I just used in their vault at their parking lot.Budget states that got all the documentation and car keys but the parking stub which according to them was missing.
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